| 000 | 00668cam a2200217 a 4500 | ||
|---|---|---|---|
| 001 | 1105473 | ||
| 003 | OSt | ||
| 005 | 20170822174742.0 | ||
| 008 | 930209s1993 nyua b 001 0 eng | ||
| 020 | _a0814450709 : | ||
| 040 | _cBSU | ||
| 082 | 0 | 0 |
_a658.8 GED _222 |
| 100 | 1 |
_aGeddes, Lindsay. _96890 |
|
| 245 | 1 | 0 |
_aThrough the customers' eyes : _bimproving your company's results with the CORe method / _cLindsay Geddes. |
| 260 |
_aNew York : _bAMACOM, _cc1993. |
||
| 300 |
_axi, 244 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references (p. [235]-236) and index. | ||
| 650 | 0 |
_aCustomer services. _96891 |
|
| 658 | _aManagement | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c3347 _d3347 |
||