000 00829cam a2200265 a 4500
001 2125427
003 OSt
005 20170822174741.0
008 970626s1998 nyua 001 0 eng
020 _a0028020111
040 _cBSU
082 0 0 _a651.73 NEA
_221
100 1 _aNeal, Dorothy A.
_96830
245 1 0 _aTelephone techniques /
_cDorothy Neal.
246 3 0 _aGlencoe telephone techniques
250 _a2nd ed.
260 _aNew York, N.Y. :
_bGlencoe/McGraw-Hill,
_cc1998.
300 _avi, 148 p. :
_bill. ;
_c28 cm.
500 _aIncludes index.
650 0 _aTelephone in business.
_96831
658 _aManagement
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/description/mh031/97026449.html
856 4 1 _3Table of contents
_uhttp://www.loc.gov/catdir/toc/mh031/97026449.html
942 _2ddc
_cBK
999 _c3321
_d3321