000 | 00829cam a2200265 a 4500 | ||
---|---|---|---|
001 | 2125427 | ||
003 | OSt | ||
005 | 20170822174741.0 | ||
008 | 970626s1998 nyua 001 0 eng | ||
020 | _a0028020111 | ||
040 | _cBSU | ||
082 | 0 | 0 |
_a651.73 NEA _221 |
100 | 1 |
_aNeal, Dorothy A. _96830 |
|
245 | 1 | 0 |
_aTelephone techniques / _cDorothy Neal. |
246 | 3 | 0 | _aGlencoe telephone techniques |
250 | _a2nd ed. | ||
260 |
_aNew York, N.Y. : _bGlencoe/McGraw-Hill, _cc1998. |
||
300 |
_avi, 148 p. : _bill. ; _c28 cm. |
||
500 | _aIncludes index. | ||
650 | 0 |
_aTelephone in business. _96831 |
|
658 | _aManagement | ||
856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/description/mh031/97026449.html |
856 | 4 | 1 |
_3Table of contents _uhttp://www.loc.gov/catdir/toc/mh031/97026449.html |
942 |
_2ddc _cBK |
||
999 |
_c3321 _d3321 |