TY  - BOOK
AU  - Slack, Nigel, et al
AU  - Slack,Nigel
TI  - Operations and process management: principles and practice for strategic impact 
SN  - 0273684264 hardback
AV  - TS183 .O64 2006
U1  - 658.4 SLA 22
PY  - 2006///
CY  - Harlow, England, New York
PB  - Prentice Hall/Financial Times
KW  - Operations
KW  - Process
KW  - Process control
KW  - Management
N1  - Includes bibliographical references and index
ER  -