TY  - BOOK
AU  - Smith,Linda C.
AU  - Wong,Melissa Autumn
AU  - Saunders,Laura
TI  - Reference and information services: an introduction 
T2  - Library and information science text series
SN  - 9781440868832
AV  - Z711 .R443 2020
U1  - 025.5 23
KW  - Reference services (Libraries)
KW  - Information services
KW  - Textbooks
KW  - fast
KW  - lcgft
N1  - Includes bibliographical references and index; History and functions of reference services -- Ethics -- The reference interview -- Instructional strategies for the reference interview -- Consortia and cooperation -- Models of reference services -- Management of reference services -- Evaluation and assessment of reference services -- Training and professional development -- Marketing and promotion of reference services -- Reference services for children and young adults -- Reference services for diverse populations -- Introduction to information creation and dissemination -- Selection and evaluation of reference sources -- Licensing and managing electronic resources -- Search strategies for online sources -- Ready-reference sources -- Dictionaries -- Encyclopedias -- Bibliographic sources -- Reader's advisory services and sources -- Indexes and abstracts -- News sources -- Geographical sources -- Biographical and genealogical sources -- Government information -- Data and statistical sources -- Business sources -- Health and medicine sources -- Primary and archival sources -- Legal sources -- Creating and future of reference service
N2  - "Thoroughly updated, this go-to work links you--and through you, your patrons--to the significant changes that have occurred in reference and information sciences thanks to the growth in digital content"--
ER  -